We recognise the importance of your privacy and understand your concerns about
the security of the personal information you provide to us. We comply with the
National Privacy Principles (NPPs) as contained in the Privacy Act 1988. The
NPPs detail how personal information is collected, used, stored and destroyed
and how an individual may gain access to personal information held about them.
Personal information, as distinct from business information, is information, or
an opinion, that identifies an individual, or from which a persons identity
could be ascertained.
This policy details how LINAK Australia manages personal information, sets out
some privacy rights in relation to personal information, and advises how you
can contact us with privacy queries. Our policy is not aimed at curtailing the
flow of business or business information, but simply ensuring personal
information is handled in accordance with the Privacy Laws.
Collecting Personal Information about you
In the course of doing business, LINAK Australia endeavours to collect
business information only. However, the collection of personal information in
some instances is unavoidable. We aim only to collect personal information that
is necessary to perform the services your organisation has contracted us to
provide.
The type of personal information collected will depend on the goods or services
you have asked us to provide, or may be interested in, and may include names,
addresses, telephone and fax numbers and e-mail addresses.
At the time personal information is collected or as soon as practicable
thereafter, we will advise you of:
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Our contact details;
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The purpose for which the information is collected;
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Details of how to access any information held about you;
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The type of organisations to which we may disclose that information;
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The legal and other consequences of you not providing the information (if any);
unless any of the above is obvious in the circumstances, or detailed on a
collection form.
How do we use your personal information?
LINAK Australia may use and disclose your personal information if the
disclosure is necessary to complete the services we provide or in order to
supply you or your organisation with goods ordered.
We may also use your personal information for related purposes which you would
reasonably expect, such as providing you with details about other services
offered by us, or any of our related companies, as well as any promotions or
sales relating to our business that may be of interest to you. You can opt out
of receiving this information at any time by notifying us.
In some cases we may disclose your personal information to third parties, but
only if it is required to complete the transaction you have entered into.
We may also disclose your personal information where we have sought your consent
or as is otherwise allowed by law.
Transfer of Information outside of Australia
Except as disclosed below, we will not send your personal information outside
of Australia unless:
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It is necessary to complete your transaction; or
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You have provided your consent; or
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We believed on reasonable grounds that the organisation involved would only
deal with your personal information in a similar manner to the requirements
under the National Privacy Principles; or
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Where otherwise allowed by the Privacy Act.
LINAK Australia operates in both Australia and New Zealand and is a subsidiary
of LINAK A/S in Denmark. There are also a number of other LINAK subsidiaries in
other countries which have access to our database, but are restricted from
using personal information attained unless it is for the primary purpose for
which it was collected by LINAK Australia.
Storage and Security
Personal information is stored electronically, on paper, or both.
LINAK Australia has physical, electronic and procedural safeguards for personal
information and takes all reasonable steps to ensure that your information is
protected. Data stored electronically is protected by both internal and
external firewalls, and access to electronic records is limited by passwords.
Your personal information is stored within secure premises. Internally, steps
are taken to ensure access to personal information is limited.
Please be aware that personal information provided by e-mail may not be secure.
If you have any concerns regarding the security of you personal information,
when sending e-mails, please provide information in an alternate form, such as
facsimile. We do record your e-mail address if you send us an e-mail.
LINAK Australia uses secure methods to destroy or permanently de-identify your
personal information when it is no longer needed. LINAK Australia will retain
personal information while it is required for any of its functions, or for any
other lawful purpose.
Access and Correction
In most cases, you will be able to gain access to personal information
held about you by LINAK Australia. We may provide you with this information
verbally or in writing, as may be appropriate. Where we do not agree to provide
you with details of personal information we will give you reasons why.
We will take reasonable steps to amend or correct your personal information to
keep it accurate and up to date. Please notify us of any changes to your
personal (and business) information.
Privacy Concerns or Complaints
If you have any queries or concerns about your personal information,
or would like to make a complaint, please contact our Privacy Officer for
assistance.
How to Contact Us
You can contact us at the following address:
Privacy Officer
LINAK Australia Pty Ltd
82 84 Abbott Road, Hallam, Victoria
Ph: (03) 8796 9777
Fax: (03) 8796 9778
Email: privacyofficer@linak.com.au
New Zealand
privacy policy.
